At BlackTea-Shirts, we believe every item you buy should match the intention it was created with—truthful, purposeful, and made to represent your voice. While we stand behind every design and every word printed, we also know that sometimes things don’t turn out as expected. That’s why we’ve created a return process that reflects the same level of respect and clarity we put into our work.
If you need to return an item, we’ve laid out everything you need to know below. Please read carefully before starting the return process.
Customers can request a return within 14 days of receiving their order. In order for a return to be approved, the product must meet the following conditions:
We reserve the right to inspect and refuse returns that do not follow these standards.
To initiate a return, please follow these steps:
Returned items are inspected within 3–5 business days after we receive them.
Once your return is approved, you’ll receive a full refund issued back to your original payment method. Refunds are typically processed within 7–10 business days. You’ll receive an email notification once your refund has been completed.
Please keep in mind:
We take our packaging and quality checks seriously, but if your item arrives damaged or you receive the wrong product:
We’re here to assist. If anything is unclear or you’re unsure about your return, just reach out. At BlackTea-Shirts, we value open communication just as much as we value bold designs—and that extends to our policies.
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